Less than two weeks to go until FirstLink colleges (Spokane and Tacoma) switch over to the ctcLink system! It’s been a flurry of activity as we approach the finish line, with nonstop preparation on all 3 college campuses and Spokane’s district office, as well as at both the Bellevue and Olympia SBCTC offices.
Activities are too many to mention here, but include: finishing up the pre-go-live training, performing the myriad of weekly cutover activities (final conversion of data from legacy to ctcLink and migrating/finalizing configuration in the new system), onsite college visits for security matrix review, setting up the go-live command center and scheduling the “boots on the ground” support for colleges, and developing various other go-live support resources.
In addition, the Ciber team, along with some ctcLink team members, have been onsite at Tacoma (last week) and Spokane (this week) to provide staff an in-depth understanding of several of the key business process flows from beginning to end. For example, in the Campus Solutions pillar, going through the process of admitting a student, enrolling them in classes, awarding/disbursing financial aid, performing a refund, and seeing how that posts to the general ledger. They also were there to help staff gain more familiarity with the integration points and data points that drive certain business decisions and help them gain awareness of any key procedure and policy impacts to their business activities.