Self-Service training for FirstLink Colleges

Community Colleges of Spokane had more than 100 participants in training sessions this week, which covered ctcLink self-service features as well as the online purchase requisition process (TCC’s sessions were held earlier this month).

“The sessions were well attended and very productive,” said Dick Hol, ctcLink project manager at CCS. “Spokane SMEs received a thorough review of the Student Services, Employee, Purchasing and Faculty Centers and had the opportunity to log into the training environment to explore their capabilities.  This created a lot of dialogue and generated new ideas about the colleges’ business processes that will need to be reviewed and modified in preparation for the ctcLink implementation.”

Kudos to the following ctcLink/SBCTC staff who presented and assisted with the training sessions (and, don’t forget to enjoy the photos below…)

Michael Sheehan, ctcLink Finance Trainer; Rebecca Meeder, ctcLink Campus Solutions Trainer; Reuth Kim, ctcLink OCM Lead; Adam Clements, Ciber OCM Lead; Mandy Mineard, SBCTC Campus Solutions Functional Analyst; Jan Means, SBCTC HCM Functional Analyst; and also Colleen Woods and Dick Hol of CCS for their great planning and coordination efforts.

BEFORE THE TRAINING SESSIONS

Before Self-Service Sessions

ctcLink Trainer Michael Sheehan, right, discusses ctcLink with Colleen Woods (left), Melody Matthews and Dick Hol of CCS.

AFTER THE TRAINING SESSIONS

After Self-Service Session
Click a pic  below to start slideshow:

About ctclinknews

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. It's about much more than new software. As the current 35-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.
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