The next step for the ctcLink project—Business Process Alignment—begins June 17. Business Process Alignment (BPA) is the process of aligning our system’s core business processes with the delivered software solution (PeopleSoft ERP Solution).
To prepare for this phase, the Ciber and SBCTC Functional Teams for each pillar are working to define the set of business processes to diagram for these upcoming sessions. The task of diagramming business processes into a set of Swim Lane diagrams is standard practice for colleges adopting the PeopleSoft ERP Solution. Oracle produces a stock set of Swim Lane diagrams of common business processes for each product. These diagrams show each role as a lane (think Olympic sized swimming pool) with the process steps running across the lanes to show who does which task. In this Swim Lane example, the roles of Registrar, Admissions Coordinator, Transfer Credit Coordinator, Student and Faculty Advisor each have a lane.
Ciber and the ctcLink Functional Team are in the process of refining a set of business process flows into diagrams that will be used during the BPA sessions to assist us in aligning our business processes to the PeopleSoft ERP Solution. This adopts a more ‘flowing from one step to the next’ approach, and will include a small icon in each box to depict which role performs the task shown. See the SAMPLE Ciber Business Process Diagram below for the “prospect to applicant” business process.
System-wide SMEs will see many, many more diagrams during the Business Process Alignment Sessions June 17 – Aug 28. We are looking forward to college involvement in this process. See you then!